Digital Download Support
Digital Download Support
We sell digital download versions of our products directly from this site. It is a secure way to get high quality digital music and video formats of everything we release (past and present). All our payments are securely processed through PayPal and are available to download immediately. If you experience any issues we are here to help, click on the following statements closest to your issue and let us guide you through what to do.
Click below if you need to know :
How to download a digital ill Flava product – Video Tutorial
How to download a digital ill Flava product – Step-by-Step instructions
Click below if :
Your download links breaks
You received a different product from your intended purchase
You have received NO download link at all
Vinyl & CD Support
In every effort to give our customers an option to choose the format they want to purchase our product in, we offer our major titles on vinyl and all our past and present products on CD. All payments are processed through PayPal, please allow up to 5 days for your product to arrive at your submitted address. If you encounter any problems with your product click on the following statements closest to your issue and let us guide you through what to do.
If you have allowed up to 5 days and your product has not be delivered, click this link, tell us your purchase details, and we’ll do the rest >
Payment / Transaction Support
All purchases made on this site are handled by Pay Pal and are safe and secure. If you have any issues with a purchase you can contact us directly CLICK HERE or we can resolve the matter with you through paypal’s resolution centre CLICK HERE
How to contact Customer Support
DIGITAL DOWNLOAD ENQUIRIES
Broken Download Links
Step 1 Log into the e-mail account matching the e-mail address you used to access your PayPal account.
Step 2 Look for an e-mail in your inbox sent to you from Sales Team – Ill Flava Records (firstname.lastname@example.org)
Step 3 Located in the contents of this e-mail will be the download link for your purchased product.
If the problem still persists then please CLICK HERE
Received a different product from your intended purchase?
If you did not receive the correct product click this link, tell us your purchase details, what product you intended to buy, and we’ll do the rest
Received NO download link at all?
Click this link, tell us your purchase details, and we’ll do the rest
How to contact ill Flava